Administration Screens
Steps To Make A WordPress Website Healthy
If you are having trouble logging in to your WordPress Administration Screen, here are some possible solutions.
Password Problems
For information on problems logging in due to a wrong or lost password, see Resetting Your Password. Remember: the Username and Password fields are case-sensitive.
Enable Cookies
In order to make sure that cookies are enabled for your browser, you need to:
- Clear your browser cookies.
- Clear your browser cache.
To see how to clear cookies and caches on various browsers, visit Clearing Cache and Cookies.
Check your Firewall
Some firewalls (e.g., eTrust Personal Firewall) block you from logging in to WordPress. Disable your firewall and try to log in again.
If All Else Fails
If these steps fail, please indicate that you have tried all these possible solutions when submitting a ticket.
Be sure to give details of your hosting account, if you know it, including MySQL and PHP versions, as well as your operating system (OS), browser, and the WordPress version that is causing these problems.
